SAN DIEGO POLICE DEPARTMENT	911
Management Office	(858) 456-1801

DO

• Identify caller and time threat was received.
• Ask the following questions (note exact words of person placing call):
  • Where is the bomb?
  • When is it set to go off?
  • What does it look like?
  • What kind of bomb is it?
  • Who put it there?
  • Why was it put there?
• Keep caller on the line as long as possible.
• Notify Police Department and the Management Office.
• Concentrate on voice characteristics, speech pattern, and background noise.
• Turn off all radios.
• Remain in the building until evacuation is necessary.

DON'T

• Touch or move any suspicious objects.
• React in a manner that may cause undue alarm and possible panic.

DO

• Take cover under a desk, in a doorway or in the center of the building.
• Stay clear of bookcases, file cabinets, windows, and similar items.
• Follow instructions of the Fire Department and your own management.
• Keep calm.
• Turn off all electrical equipment.
• Wait for instructions from Security or the Management Office in the event of extended power failure.

DON'T

• Use telephones.
• Use elevators.
• React in a manner that may cause undue alarm or panic.
• Stand near windows.
• Use matches if power fails.
• Panic in elevators. Emergency personnel will take action to remove passengers from inoperative elevators.

Telephone Threat

When a bomb threat is made over the telephone, obtain the following information from the caller:

• Exact location of the device
• Time set for explosion
• Description of the device
• Reason the caller has placed the bomb
• Exact words used by the caller
• Keep this information as confidential as possible
• Notify the Police Department. Call 911
• Notify the Management Office at (858) 456-1801

Once the Management Office has been notified of a bomb threat, it is our policy to advise your firm’s manager or senior officer. It is up to the manager or senior officer to decide whether it is appropriate to evacuate the office.

In the event that you are asked to evacuate the Building, please move away from the Building so as to allow unfettered access to emergency personnel. Do not re-enter the Building until the Management Office, the Police, or the Fire Department have given clearance.

Suspicious Packages or Mail Bombs

Letter bombs are usually sent through the mail addressed to a specific individual in the company, usually disguised to look like some sort of gift or a small package. Letter bombs have the power to kill or seriously maim anyone in close proximity. Letter bombs are usually contained within a large size manila envelope 1/4” to 1/2” thick and are fairly rigid.

However, the technology used in letter bombs has become increasingly sophisticated and can be difficult to detect visually. Letter bombs have been mailed from cities or small towns in the United States, as well as from foreign countries. Be especially wary of letters that are mailed to titles -- Chairman, President, Manager, Security Officer, etc. - rather than directly to named individuals.

If you suspect a parcel contains a letter bomb:

• Clear everyone out of the immediate area; establish at least a 25-foot radius around the package.
• Notify the police at 911 and Building Management.
• DO NOT HANDLE IT UNDER ANY CIRCUMSTANCES.
• DO NOT ATTEMPT TO DEACTIVATE IT YOURSELF.